Hours-long hold times with their student-loan company are keeping public servants in a 'limbo period' wondering if they'll get the debt relief they qualify for

Contributing sentiments towards policy:

54% : As a Marine Corps veteran, Nathan -- who requested his last name be withheld for privacy -- wanted to be sure he was taking advantage of the Public Service Loan Forgiveness (PSLF) program, which forgives student debt for government and nonprofit workers after ten years of qualifying payments.

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